TAAPD Case Study
Client Case Study
Case Study · Higher Education

How TAAPD went from a concept to a national platform in under a year.

1
National media placement in Inside Higher Ed, November 2025 opinion piece
3-yr
Distribution deal with VitalSource, reaching approximately half of all U.S. college campuses
3
Sessions led by TAAPD at the American Conference of Academic Deans within months of public launch
Client TAAPD
Industry Higher Education / EdTech
Services Brand Strategy · Visual Identity · Web · Social · PR
Team Val Schein · Liz Lytle · Lauren Earnest

A new kind of resource for higher education's most urgent challenge

The Association for Academic and Professional Development (TAAPD) was founded by two professionals from inside the institutions they now serve. Paul Heddings, a former prosecutor and Director of Academic Integrity at West Virginia University, and Steve Smith, a federal law clerk and former Assistant Director of Student Conduct at WVU, shared a conviction that higher ed was dangerously underprepared for the rise of AI. Institutions needed guidance on AI governance and integrity policy, but most couldn't afford law firms or full-time counsel. They founded TAAPD to deliver expert-built training and consulting at a fraction of that cost, backed by firsthand institutional experience no outside consultant could match.

TAAPD needed was a brand equal to the ambition. The team had deep expertise but no public presence, no identity, and no name the market could recognize.

Building credibility from the ground up in a market that trusts slowly

Higher education is relationship-driven. Institutions adopt slowly, and the gatekeepers who evaluate new vendors are trained to scrutinize everything. For a new organization with no brand and no name recognition, the challenge wasn't visibility so much as trust. TAAPD's founders had the credentials, but they lacked the narrative infrastructure to make those credentials legible to the faculty, academic leaders, and institutional buyers they needed to reach.

Timing raised the stakes. The conversation around AI in higher education was accelerating in real time, and the window to own the authoritative, practitioner-led position was closing. TAAPD needed to launch fast and credibly, with a brand that communicated depth.

Full brand architecture, built for an audience that demands precision

Engaged as TAAPD's founding brand and communications strategists, the team led every layer of the organization's public identity from its earliest stages through its public launch.

The work began with strategic positioning to define not just what TAAPD does, but why it exists, who it serves, and how it occupies a distinct gap in the higher education landscape. From that strategic foundation, every deliverable flowed: the brand's voice, visual identity, website, and launch communications were all built to reinforce a single coherent narrative: expert-led, practitioner-built, and designed for the realities of institutional life.

01
Strategic Positioning & Brand Architecture
Defined TAAPD's market position, competitive differentiation, and core brand promise within the higher education landscape.
02
Naming & Message Strategy
Developed the organizational name, tagline, and message framework that would govern every public-facing communication.
03
Visual Identity Development
Created a visual identity system (logo, color palette, typography, and design language) built to signal authority in a credentialed market.
04
Website Design & Development
Built and launched TAAPD's website with a clear conversion architecture, positioning the organization for both consulting inquiries and module sales.
05
Social Media Launch
Established TAAPD's social media presence with platform strategy, content framework, and branded channel assets.
06
Thought Leadership & PR Strategy
Positioned Paul Heddings and Steve Smith as subject matter authorities in the national AI-in-higher-education conversation.
The Team
Val Schein: GTM & Digital Strategy Liz Lytle: PR & Brand Strategy Lauren Earnest: Visual Identity & Web Design

A brand that opened doors, and kept opening them

Within months of launch, TAAPD had secured national media coverage, earned a platform at one of higher education's most prominent national conferences, closed its first institutional sale, and inked a distribution agreement that would put its modules on the shelves of roughly half the college bookstores in the United States.

96%
of faculty found the module content clearly presented
Faculty Evaluation Data, 2025 (n=81)
88%
said the guidance was relevant and immediately actionable
Faculty Evaluation Data, 2025 (n=81)
85%
felt more confident addressing AI-related challenges on campus
Faculty Evaluation Data, 2025 (n=81)
📰
National Media Placement
Paul Heddings published an opinion piece in Inside Higher Ed, one of the most widely read outlets in the sector, establishing TAAPD's voice in the national AI policy conversation before the organization's first anniversary.
🎤
ACAD Conference Selection
TAAPD was selected to lead a 2.5-hour workshop, "Resilience Under Pressure: Navigating AI-Escalated Conflict," at the American Conference of Academic Deans annual meeting in Phoenix, alongside two separate small-group roundtable sessions on campus crisis identification.
🤝
First Institutional Sale
Point Park University in Pittsburgh became TAAPD's first institutional client, purchasing the faculty AI module along with custom configurations. The landmark sale validated both the product and the brand's ability to convert skeptical institutional buyers.
📚
VitalSource Distribution Agreement
TAAPD signed a 3-year distribution deal with VitalSource, placing its modules in the catalog of every Barnes & Noble Education bookstore, covering approximately half of all U.S. colleges. Faculty can now assign TAAPD modules as required course materials.
⚖️
CLE Accreditation Submission
TAAPD submitted its first continuing legal education course to the Texas State Bar, a one-hour lecture on AI and legal ethics, opening an entirely new professional development revenue channel targeting law firms and individual practitioners.
🔄
Product Evolution
The modules themselves underwent a complete overhaul, with the learning experience rebuilt from the ground up, reflecting both audience feedback and TAAPD's growing ambition for where the product can go.